Privacy Policy
1. Introduction
SG Merlion Kitchens Limited (“SG Kitchens”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website or contacting us regarding our services.
This Privacy Policy explains how personal information is collected, used, stored, and protected when you interact with our website.
This policy is intended to comply with the requirements of the Privacy Act 2020.
2. Information We Collect
We collect personal information that you voluntarily provide when you contact us through our website or communicate with us directly.
This may include:
- Name
- Phone number
- Email address
- Address or project location
- Details relating to your enquiry or project
- Any other information you choose to provide
We only collect information necessary to respond to enquiries, provide quotations, or deliver our services.
3. How We Use Your Information
Information provided to SG Kitchens may be used for purposes including:
- responding to enquiries or quote requests
- providing design consultations or project estimates
- communicating about current or potential projects
- managing client relationships and services
- improving our services and website
- sending updates, news, or promotional information about our products and services (you may opt out at any time)
We do not sell, rent, or trade personal information.
Information may be shared with contractors, suppliers, or service providers only where necessary to deliver services related to your project.
4. Your Access to and Control Over Information
Under the Privacy Act 2020, you have the right to request access to personal information we hold about you and to request correction of that information if it is inaccurate.
Requests for access or correction can be made by contacting us using the contact details provided below. We will respond to such requests within a reasonable timeframe in accordance with applicable privacy laws.
In some circumstances, SG Kitchens may retain certain information where required for business records, legal obligations, or the completion of ongoing services.
5. Security
We take reasonable precautions to protect your personal information from loss, misuse, or unauthorized access.
Information submitted through our website is protected using secure website technology (HTTPS / SSL encryption).
Access to personal information is limited to employees or authorized personnel who require the information to perform specific tasks such as responding to enquiries, preparing quotations, or managing projects.
SG Kitchens does not collect credit card or payment card information through this website.
6. Cookies
Our website may use cookies to improve user experience and help us understand how visitors use the site.
Cookies are small data files stored on your device that allow the website to recognize repeat visits and improve functionality.
Cookies used on this website are not linked to personally identifiable information.
You may disable cookies through your browser settings if you prefer.
7. External Links
Our website may contain links to third-party websites.
SG Kitchens is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of any external websites they visit.
8. Changes to This Privacy Policy
SG Kitchens may update this Privacy Policy from time to time. Any updates will be published on this page.
9. Contact Information
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
SG Kitchens
Phone: 09 622 0600
Email: hello@sgkitchens.co.nz
Location: SG Kitchens, 54B Tidal Road, Māngere, Auckland 2022